1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to the site owner.
2. Who We Are
This Cookie Policy applies to sparewheelsroadhero.com, operated by Spare Wheels Road Hero. We are registered with the Information Commissioner’s Office (ICO) under registration number ZA138797.
Contact: info@sparewheelsroadhero.com
Contact page: https://sparewheelsroadhero.com/contact
3. How We Use Cookies
We use cookies to ensure our website functions correctly, to remember your shopping basket, and — with your consent — to understand how visitors use our site so we can improve it.
4. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are required for the website to function and cannot be switched off. They include:
- Shopping basket / cart session (WooCommerce)
- Login and account session management (WordPress)
- Security and fraud prevention tokens
- Cookie consent preference storage
These cookies do not require your consent under PECR as they are essential to a service you have explicitly requested.
Analytics Cookies
With your consent, we use analytics cookies to collect anonymised information about how visitors interact with our website. This helps us understand which pages are most useful and how we can improve the experience.
- Provider: Google Analytics
- Data collected is anonymised and aggregated
- IP addresses are anonymised before processing
- No personally identifiable information is stored in analytics cookies
Analytics cookies are only loaded after you have given your consent via our cookie banner.
5. Managing Your Cookie Preferences
When you first visit our website, you will be shown a cookie consent banner. You can choose to:
- Accept all cookies (including analytics)
- Accept strictly necessary cookies only
- Manage your preferences individually
You can change your preferences at any time by clicking the cookie icon in the bottom corner of any page.
You can also control cookies through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the website, including your ability to add items to your basket or complete a purchase.
6. Third-Party Cookies
Some cookies on our site are set by third-party services. These include:
- Google Analytics — analytics and performance measurement
- WooCommerce payment gateways — set during the checkout process to process your payment securely
We do not control third-party cookies and recommend reviewing the relevant privacy policies of those providers.
7. Cookie Retention
Strictly necessary cookies are session-based and expire when you close your browser, or are retained for a short period to maintain your session.
Your cookie consent preference is stored for 12 months, after which you will be asked again.
Analytics cookies are retained in accordance with Google Analytics default retention settings.
8. Changes to This Policy
We may update this Cookie Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of our website following any changes constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions about our use of cookies, please contact us at info@sparewheelsroadhero.com or via our contact page at https://sparewheelsroadhero.com/contact.